Tools for social care

What you found,kept on record.

Firsthand makes software for the work in social care where somebody has to go and look, or go and check, and put their name to what they saw.

Insight, for Regulation 44 visits, is available now. Onboarding and HR checks are in development.

The name

Firsthand knowledge is what you know because you were there — not an account of it from someone with an interest in how it sounds.

A great deal of social care rests on exactly that. Somebody has to go into a home and speak to children where nobody else can hear. Somebody has to see the document, not be told about it, before a new person starts. We build tools for whoever does that work, so the next person starts from what is already known.

Why it is called Firsthand

What we make

One tool available,one in development.

Each tool does one job, and more tools will follow.

Regulation 44

Available now

Insight

The Regulation 44 workspace for independent visitors to children’s homes in England.

  • Open a home the night before and know what to look at.
  • Write the report from what you did.
  • Lock the report and send the PDF yourself.

Recruitment

In development

Onboarding and HR checks

The checks that come before someone starts, worked through in order, with the evidence kept and a name and a date against each one.

If you run these checks now and know where they go wrong, we would like to hear from you before it is built rather than after.

One portal

A second tool is not a second account.

  • Your portal first

    Signing in lands you in your portal, not inside a tool. Where you go from there is your choice.

  • One bill

    Each tool is turned on only when you ask for it, and goes on the same invoice.

  • Records stay apart

    What you record in one tool stays in that tool. None of them reads another’s records.

  • Held in London

    Records are held in a database in London.

Contact

Every account starts with a conversation.

Twenty minutes is usually enough to see whether Insight fits the way you work, and what it would cost. For onboarding and HR checks, the conversation is where you tell us what the tool has to do.

Talk to us

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